Teleopti WFM MyTime

Teleopti WFM MyTime requires a minimum Android version of 5.0

Teleopti WFM MyTime is a fully functional interactive application, allowing users of the Teleopti WFM solution to view and manage their work schedules. The Teleopti WFM MyTime app is compatible with Cloud and On-Premise installations, to allow users to check and manage their schedules from anywhere at any time.

Users can view their schedule day by day, week by week or month by month. Using clear and simple pages, users can clearly see all activities during a day, when they are scheduled for lunch, what time they finish, what overtime they are working. It’s also possible to view team members’ schedules, allowing easy coordination for meetings and other activities.

Users can easily notify any absence due to sickness, request vacation, and check the status of a request. Advanced, but simple to use features, also include the setting of availability and shift trades. Setting availability is a great feature for many agents, but especially for part time workers such as students, who need to be able to vary their work times. Through a powerful shift trading functionality users can quickly adapt working times with colleagues to suit their own lifestyle, all with a few simple finger touches. A great feature for agents, and a huge time saver for their supervisors. Naturally notifications and messages can be viewed so you can quickly know of any changes.

Please Note: A customer's IT department must allow agents to have access to MyTime from the Internet before this app may be used.

Teleopti WFM MyTime requer uma versão mínima Android de 5.0

Teleopti WFM MyTime é um aplicativo interativo totalmente funcional, permitindo que os usuários da solução Teleopti WFM para visualizar e gerenciar seus horários de trabalho. O aplicativo Teleopti WFM MyTime é compatível com instalações Cloud e On-premissa, para permitir aos usuários verificar e gerir os seus horários de qualquer lugar a qualquer momento.

Os usuários podem ver o seu dia cronograma a dia, semana a semana ou mês a mês. Usando páginas claras e simples, os usuários podem ver claramente todas as atividades durante um dia, quando eles estão programados para o almoço, o momento em que terminar, o de horas extras que eles estão trabalhando. Também é possível ver horários dos membros da equipe, permitindo uma fácil coordenação para reuniões e outras atividades.

Os usuários podem facilmente notificar qualquer ausência por motivo de doença, solicitação de férias, e verificar o status de um pedido. Avançada, mas simples de usar recursos, também incluem a definição de disponibilidade e de deslocamento comércios. Definir a disponibilidade é um ótimo recurso para muitos agentes, mas especialmente para os trabalhadores a tempo parcial, como estudantes, que precisam de ser capaz de variar seus horários de trabalho. Através de uma poderosa negociação turno usuários funcionalidade pode rapidamente adaptar vezes trabalhando com colegas para se adequar ao seu próprio estilo de vida, tudo com alguns toques de dedo simples. Um grande recurso para os agentes, e uma enorme poupança de tempo para os seus supervisores. Naturalmente notificações e mensagens podem ser vistas para que você possa rapidamente saber de quaisquer alterações.

Atenção: departamento de TI de um cliente deve permitir que os agentes têm acesso a MyTime da Internet antes que este aplicativo pode ser usado.

Teleopti WFM MyTime requires a minimum Android version of 5.0

Teleopti WFM MyTime is a fully functional interactive application, allowing users of the Teleopti WFM solution to view and manage their work schedules. The Teleopti WFM MyTime app is compatible with Cloud and On-Premise installations, to allow users to check and manage their schedules from anywhere at any time.

Users can view their schedule day by day, week by week or month by month. Using clear and simple pages, users can clearly see all activities during a day, when they are scheduled for lunch, what time they finish, what overtime they are working. It’s also possible to view team members’ schedules, allowing easy coordination for meetings and other activities.

Users can easily notify any absence due to sickness, request vacation, and check the status of a request. Advanced, but simple to use features, also include the setting of availability and shift trades. Setting availability is a great feature for many agents, but especially for part time workers such as students, who need to be able to vary their work times. Through a powerful shift trading functionality users can quickly adapt working times with colleagues to suit their own lifestyle, all with a few simple finger touches. A great feature for agents, and a huge time saver for their supervisors. Naturally notifications and messages can be viewed so you can quickly know of any changes.

Please Note: A customer's IT department must allow agents to have access to MyTime from the Internet before this app may be used.